Amazon Customer Service Strategy with Greg Reynolds of Zonsupport Part 2 - Amazing FBA - How to sell on Amazon UK
Amazon Customer Service Strategy with Greg Reynolds of Zonsupport Part 2

Greg Reynolds is the founder and CEO of ZonSupport, they are customer care experts for Amazon.

Greg was originally from New Zealand but is currently in Thailand as a digital nomad.

Today we are going to discuss if Customer Service is just a commodity or is it something more?

Check them out here:

https://amazingfba.com/zonsupport

 

You’ll Learn:

  • The times where you should be taking customer service emails/ tickets
  • Why Native speakers matter even if they are typing not only speaking
  • Why something as small as a product insert can take your business one step further
  • How to begin with the end in mind
  • The 3PL Fulfilment juggle stock
  • How to improve your feedback score