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May 24, 2021

Amazon Customer Service Strategy with Greg Reynolds of Zonsupport

Greg Reynolds is the founder and CEO of ZonSupport, they are customer care experts for Amazon.

Greg was originally from New Zealand but is currently in Thailand as a digital nomad.

Today we are going to discuss if Customer Service is just a commodity or is it something more?

Check them out here:

https://amazingfba.com/zonsupport

 

You’ll Learn:

  • The times where you should be taking customer service emails/ tickets
  • Why Native speakers matter even if they are typing not only speaking
  • Why something as small as a product insert can take your business one step further
  • How to begin with the end in mind
  • The 3PL Fulfilment juggle stock
  • How to improve your feedback score

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Michael Veazey


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