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May 21, 2021

Amazon Customer Experience with Greg Reynolds of Zonsupport

Greg Reynolds is the founder and CEO of ZonSupport, they are customer care experts for Amazon.

Greg was originally from New Zealand but is currently in Thailand as a digital nomad.

He is going to talk to us about why we need to outsource customer service and many more!

Check them out here:

https://amazingfba.com/zonsupport

 

You’ll Learn:

  • At what stage you need to be getting help
  • How to use customer service as a learning tool
  • How to be prepared for problems using email templates
  • The mindset issues that hurt our business
  • How to win a 5-star review without a problem

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