Podcast: Play in new window | Download (Duration: 34:30 — 31.6MB)
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Podcast (10k-podcast): Play in new window | Download (Duration: 34:30 — 31.6MB)
Subscribe: Google Podcasts | Spotify | Stitcher | Email | TuneIn | RSS
Greg Reynolds is the founder and CEO of ZonSupport, they are customer care experts for Amazon.
Greg was originally from New Zealand but is currently in Thailand as a digital nomad.
He is going to talk to us about why we need to outsource customer service and many more!
Check them out here:
https://amazingfba.com/zonsupport
You’ll Learn:
- At what stage you need to be getting help
- How to use customer service as a learning tool
- How to be prepared for problems using email templates
- The mindset issues that hurt our business
- How to win a 5-star review without a problem
