Today we have a Q&A Tuesday. Every so often we get some questions from the Facebook group that I think would be good to share with you. Today I’m answering a question about Amazon ranking.
If you’d like to join us, just head over to the Facebook group.
This question comes from Rob, and is about ranking for the same keyword differently on the app than the mobile website:
“Hi – I’ve managed to get my 1st Amazon product to a rank of 5th for the best keyword so on page 1 which I’m happy with. But oddly on the Amazon app I appear about 15th for the same keyword. Mobile web I’m 5th. Any idea why the app seems to rank me differently (lower) and if there’s anything I can do about it? thanks”
It’s important to recognize that Amazon tracks your web surfing, and it tries to give you relevant results based on what you’ve searched for.
It’s also possible that the algorithm ranks things differently in all 3 places (the Amazon app, mobile browser, and on a laptop) because consumer behaviour in all 3 places is going to differ quite a lot.
By doing some in house testing of keywords based on previous suggestions I’ve given, you should track ranking for specific keywords for specific products. This will help determine if any patterns emerge.
It also helps to have a friend do the searching for you to help with tracking keyword performance.
This question comes from Dave, and he wants to know how a buyer came across his product:
Afternoon all. I’ve sold my first self developed product today. I’d really like to know how the buyer found my product, i.e. what search term was used to find it. I have sponsored ads on but so far I haven’t spent any money so I guess it was found somewhere way down in the rankings. Is there any way to find out what my buyer searched for?
Sadly, if it was an organic sale, you will not be able to find the answer as Amazon generally keeps this information to itself.
Don’t worry about individual sales in terms of data. While your first sale is a special moment for a business and the owner, generalising in any way at all on the basis of tiny data sets is a recipe for a distorted view of your business.
So don’t worry about such questions until you’ve sold a statistically meaningful set of units.
Make sure you bid enough on your clicks for sponsored ads and high enough daily budget to at least get some clicks. Then over time, you can start to build a picture of what gets clicks and what are the important keywords.
Don’t change anything significant on the basis of small data sets, such as one sale.
Some mentoring clients come to me and change the price of the listing every three minutes or so, thinking it’s like driving a car and making corrections, but it is not smart to run an Amazon business this way.
I don’t think you should change your price point more than once per week. And any changes you make should be gradual.
One of the major reasons for running ads isn’t getting sales, even though that is important. But it’s also to get the data on which keywords are important to target.
I was working with a client who was saying they needed a strategic and reliable way of predicting what they need to order for the future.
Get statistically valid data sets before you start generalising.